Responsible Gaming
Gaming Should Be Entertainment, Not Income
At ProHlad.com, we believe that online gaming should be enjoyed as a form of entertainment only. Games of chance are designed with a mathematical advantage for the house, meaning that over time, players are more likely to lose than win. Never gamble with money you cannot afford to lose, and never view gaming as a way to earn income or solve financial problems.
Enjoy responsibly, set limits, and play within your means.
Age Verification
Online gaming is only available to individuals who are 18 years of age or older, or the legal age of majority in their jurisdiction in India.
We strictly enforce age verification to protect minors. If you are under the legal age, you must not participate in any gaming activities on this website. Parents and guardians are encouraged to monitor their children's online activities.
Warning Signs of Problem Gambling
Do you recognize any of the following warning signs in your own behavior?
- Chasing Losses: Attempting to recover lost money by gambling more
- Loss of Control: Gambling longer or with more money than intended
- Hiding Gambling: Concealing your gaming activity from family or friends
- Neglecting Responsibilities: Missing work, school, or family obligations due to gaming
- Financial Stress: Experiencing financial difficulties caused by gambling
- Mood Changes: Becoming irritable or anxious when unable to gamble
- Increasing Bets: Needing to gamble with larger amounts to achieve the same excitement
- Failed Attempts to Quit: Repeatedly trying and failing to reduce or stop gambling
- Using Gambling to Escape: Gambling to avoid problems or negative emotions
- Borrowing Money: Taking loans or borrowing to finance gaming activities
If you identify with any of these warning signs, seek help immediately.
Self-Help Tools & Player Protection
ProHlad.com provides the following tools to help you maintain control over your gaming:
Deposit Limits
Set a maximum amount of money you can deposit within a specific time period (daily, weekly, or monthly). Once the limit is reached, no further deposits will be accepted.
Loss Limits
Establish a maximum amount of money you are willing to lose during a gaming session. When this limit is reached, your account will be temporarily restricted.
Reality Checks
Receive periodic reminders during gaming sessions about the time spent and money wagered. These notifications help you maintain awareness and make informed decisions.
Session Time Limits
Set a maximum duration for your gaming sessions. Your account will be automatically logged out when the time expires.
Self-Exclusion
Voluntarily exclude yourself from your account for a specified period (minimum 6 months to permanent). During exclusion, you will not be able to access gaming features or receive promotional materials.
To access these tools, contact our Customer Support team or visit your account settings.
Support Organizations & Helplines
If you or someone you know is struggling with problem gambling, professional help is available:
India & South Asia
- All India Institute of Mental Health (AIIMH): Provides counseling and support for behavioral addictions. Contact through local mental health services.
- National Institute of Mental Health and Neurosciences (NIMHANS): Bangalore-based organization offering specialized treatment. Website: www.nimhans.ac.in
International Organizations
- National Council on Problem Gambling (USA): www.ncpgambling.org | Helpline: 1-800-522-4700
- GamCare (United Kingdom): www.gamcare.org.uk | Helpline: 0808 8020 133
- GamStop (United Kingdom): www.gamstop.co.uk - National self-exclusion scheme
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- Bundeszentrale fΓΌr gesundheitliche AufklΓ€rung (Germany): Information on gambling addiction and support resources
These organizations offer free, confidential support and treatment options for problem gambling.
Take Action Today
If you believe you have a problem with gambling, please seek help immediately. Problem gambling is a serious condition that can affect your mental health, relationships, and finances, but recovery is possible with proper support.
Remember:
- Help is available 24/7
- Support is confidential and non-judgmental
- Recovery is achievable with professional assistance
Contact a support organization or helpline today. You don't have to face this alone.
Contact Our Support Team
If you need assistance with responsible gaming tools or have questions about our policies, please contact ProHlad.com Customer Support. We are here to help.